I lead high-performing teams who research, design and create human-centred products

The most important thing I’ve learned through my career is to be flexible and adapt to the needs of the teams I work with. Whether permanent or freelance consulting, I am a collaborative partner who will drive forward your business strategy and find ways to improve how you operate.

 
 
The view from Level 39, One Canada Square

The view from Level 39, One Canada Square

FINTECH NEW PRODUCT DEVELOPMENT

  • Exploring what blockchain can do for users

  • Working within L39 tech community at Canary Wharf

  • Establishing UX process and thinking at a startup

  • Designing a cryptocurrency mobile app

  • Quantitative and qualitative user research and testing

  • Running stakeholder workshops and supporting team development

  • Roadmapping, standups and retro participation


UK GOVERNMENT CONTENT DESIGN USER TESTING

  • User research with internal public sector staff and business owners

  • Working within Digital, Data and Technology team

  • Designing, prototyping and testing content

  • Exploring the perspective of UK businesses on international trade

  • Improving pages of Gov.uk and Great.gov.uk

  • Running a workshop at ConCon, an internal Government conference

  • Connecting with the community of user researchers across departments

The view of Westminster from a government building

The view of Westminster from a government building


Workshop running in action!

Workshop running in action!

HOW I ADD VALUE TO COMPANIES

  • Find out what your customers need

  • Design and execute quality user research

  • Run product discovery workshops and design sprints

  • Build diverse teams based on years of hiring manager experience

  • Train teams and offer day-to-day line management

  • Storytelling, writing and speaking at events

  • Increasing the maturity of teams and improving processes